Initial Assessment and Regular Reporting

Our initial assessments and reports get the balance right: they are thorough whilst being concise and to the point. We always receive excellent feedback about the quality of our reports.

Our recommendations clearly define problem areas, solutions, and costs, including case management objectives and an estimate of the hours required.
We have a comprehensive regular reporting process.


Case Management for Children

We have a number of very experienced paediatric case managers. This is a specialist area of case management in which we have a depth of expertise and an excellent reputation.
Providing case management services for children not only involves having the right clinical expertise but also requires the case manager to have skills in working with the whole family. Whilst the child is our main focus, case management must also encompass the broader network of family relationships.

Working with Rehabilitation Providers

A case manager is to some degree only as good as the services they commission and this is why we have concentrated on building strong partnerships with providers.
We work with people that we have known and worked with over many years, having built trusted relationships. We know that it is a critical part of our job to understand clearly what third parties provide, how effectively they deliver, and that we are able to clearly monitor outcomes.

Direct Employment of Care and Support Staff

Providing complex packages of care is a very significant part of our role. We appreciate that it can sometimes be a daunting task for clients and their families to consider directly employing a care team.
We have developed a robust approach to supporting our clients who wish to directly employ care and support staff, with our own dedicated HR professionals working directly with the client and family.